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FAQ


WHAT PAYMENT METHODS ARE ACCEPTED?

 

Paypal accepts payments from most major banks and creditors.

 

 

 

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

 

Orders are generally shipped within 2 business days and are delivered 2-3 business days after that. In some cases, orders may arrive later than expected. Please contact us if you haven't received an order in the expected time frame.

 

 

 

WHAT IS YOUR REFUND/RETURN POLICY?

 

There are no returns or refunds. However - if your order arrives damaged, please contact us within 7 business days and you will be sent a replacement.

 

 

 

DO YOU TAKE CUSTOM ORDERS?

 

Yes. Please visit our                              page and fill out the Inquiry Form. You will receive a response within 24 hours.

 

Custom Inquiries

*All glass is made by hand and may vary slightly in shape and size

For more info, email info@yasglass.com